Question 1

Will my phone work with an eSIM in Europe · 31 countries?

Accepted Answer

Choose your phone above and we’ll check it before you continue. If your model varies by region, we’ll show you how to confirm that it supports eSIM.

Question 2

Where can I use the Europe · 31 countries eSIM?

Accepted Answer

Keep one eSIM installed across all 31 included countries. Check the country list on this page before you buy.

Question 3

Which networks will I use in Europe · 31 countries?

Accepted Answer

It connects to 3 and A1.net and Magenta and Base and Orange and Proximus and A1 and Telenor and Vivacom and Salt and Sunrise and Swisscom and Epic and PrimeTel and Vodafone and O2 and T-Mobile and E-Plus and Telekom and TDC and Telia and Elisa and Tele2 and Movistar and DNA and Bouygues and Free Mobile and SFR and EE and Cosmote and Wind and Telenor Hungary and Eir and Nova and Síminn and Iliad and TIM and 7acht and FL1 and BITĖ and POST and Tango and Bite and LMT and GO and Melita and ice and Play and Plus and MEO and NOS and Digi.Mobil and Mobitel and Telemach. You can get up to 5G, depending on your phone, location and the local network.

Question 4

Can I share my data with a hotspot?

Accepted Answer

Ask us before buying if hotspot sharing is important to you.

Question 5

When does my plan start?

Accepted Answer

Your plan starts as soon as you install the eSIM. Wait until you are ready to use it before installing.

Question 6

What happens when I use all my data?

Accepted Answer

Use the full 10 GB at any time during the plan validity. Once it is used, you’ll need a new plan or a top-up if this plan offers one.

Question 7

Can I keep using my normal SIM?

Accepted Answer

Yes. Keep your normal SIM active for your phone number and select Alaveno for mobile data. Turn off data roaming and automatic data switching on your normal SIM if you want to avoid unexpected roaming charges.

Question 8

Will my WhatsApp number stay the same?

Accepted Answer

Adding a travel eSIM does not automatically change your WhatsApp number. If WhatsApp asks about a new number, keep your existing number unless you deliberately want to change it.

Question 9

Can I get a refund if my trip changes?

Accepted Answer

It depends on your order status and our refund terms. Contact us before installation or use where possible; we’ll review the actual purchase instead of making a blanket promise.

Question 10

How much is an eSIM for Europe · 31 countries?

Accepted Answer

Plans currently start at $10.90. You’ll see the full price before you pay.

Country	Local networks	Available speeds
Austria	3 · A1.net · Magenta	5G
Belgium	Base · Orange · Proximus	5G
Bulgaria	A1 · Telenor · Vivacom	5G
Switzerland	Salt · Sunrise · Swisscom	5G
Cyprus	Epic · PrimeTel · Vodafone	5G / 4G
Czechia	O2 · T-Mobile · Vodafone	5G / 4G
Germany	E-Plus · Telekom · Vodafone	5G
Denmark	3 · TDC · Telenor · Telia	5G
Estonia	Elisa · Tele2 · Telia	5G
Spain	Movistar · Orange · Vodafone	4G / 5G
Finland	DNA · Elisa · Telia	5G
France	Bouygues · Free Mobile · Orange · SFR	5G

Language and currency

Europe · 31 countries eSIM

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